Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") are a binding agreement between you and [Legal Entity Name], LLC ("Puritas," "we," "us," or "our") governing your access to and use of puritasmedicine.com and any purchase you make there. By browsing the store or placing an order, you accept these Terms.

Our Privacy Policy, Shipping & Returns policy, and Supplement Disclaimer & Safety policy are incorporated into these Terms by reference. If you do not agree to all of them, do not use the store.

2. What we sell — and what we do not do

We sell dietary supplements and related products. We are not a pharmacy, a healthcare provider, or a medical practice, and nothing we sell is a medicine.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on the store — product descriptions, ingredient explanations, blog content, or support correspondence — is medical advice, a diagnosis, or a treatment recommendation, and none of it creates a practitioner–patient relationship. Talk to a qualified healthcare professional before starting any supplement. The full safety terms are in our Supplement Disclaimer & Safety policy, which you should read before ordering.

3. Eligibility

To place an order you must:

• be at least 18 years old;
• have a shipping address in the United States;
• have the legal capacity to enter into a binding contract;
• use a payment method you are authorized to use;
• provide accurate, current, and complete order information.

Our products are not intended for children. If you are buying on behalf of someone else, you are responsible for making sure the product is appropriate for them.

4. Orders and acceptance

Your order is an offer to buy. It is accepted only when we send a shipping confirmation — an order confirmation email acknowledges receipt but is not acceptance.

We may refuse, cancel, or limit any order for any lawful reason, including suspected fraud, a pricing or description error, a quantity that suggests resale, a shipping address we cannot serve, or stock we cannot supply. If we cancel an order you have paid for, we refund it in full.

You can request a change or cancellation before an order ships, and we will do our best, but orders move to fulfilment quickly and we cannot promise to catch one in time. See Shipping & Returns.

5. Pricing, taxes, and promotions

Prices are in US dollars and exclude applicable sales tax and any shipping charge, both of which are shown before you confirm. Free standard shipping applies to orders over $50 before tax; otherwise shipping is calculated at checkout.

Prices, product availability, and promotional offers may change at any time before you place an order. We try to describe products and prices accurately, but errors happen. If a product is listed at an incorrect price or with a materially incorrect description, we may cancel the order — even after confirmation — and refund any amount charged.

Promotional codes apply only for the stated period and to the stated products, cannot be combined unless we say so, are not redeemable for cash, and may be withdrawn where we detect abuse.

6. Payment

Payment is processed by our payment provider through its own secure checkout. You represent that you are authorized to use the payment method you provide and that the information you give is accurate. You authorize us to charge your payment method for the order total including tax and shipping. If a charge is declined or reversed, we may cancel the order. We do not receive or store your full card number.

7. Product information and the label controls

We work to describe products, ingredients, and serving sizes accurately, but we do not warrant that every description, image, or nutritional detail on the store is complete or current. Images are representative; packaging, flavour, and appearance may change.

The label on the product you receive is the authoritative source for ingredients, allergens, dosage, warnings, and directions for use. Where the label and the store differ, follow the label, and contact us if something looks wrong.

Formulations and suppliers change over time. We may reformulate or discontinue a product at any time without notice.

8. Acceptable use

You agree not to:

• buy products for resale, or export them, without our written permission;
• place fraudulent orders or use a payment method you are not authorized to use;
• scrape, crawl, harvest, or use automated means to access the store, except for search engines obeying our robots directives;
• probe, scan, or test the vulnerability of the store, breach security, or interfere with its operation;
• reverse engineer, decompile, or attempt to derive the source code of any part of the store;
• upload malware, or submit content that is unlawful, defamatory, harassing, or infringing;
• misrepresent our products, make claims about them that we do not make, or use our brand to imply an endorsement we have not given;
• use the store for any unlawful purpose.

9. Reviews, feedback, and content you submit

If you submit a review, photograph, comment, or other content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, adapt, publish, and display it in connection with operating and promoting the store. You represent that you have the right to grant that license and that the content is your own.

We may decline to publish, or may remove, content that is unlawful, off-topic, abusive, or that makes health claims about our products that we cannot substantiate — we are legally responsible for claims that appear on our own store, including claims made by customers.

Feedback and suggestions you send us are non-confidential, and we may use them without obligation or compensation.

10. Our intellectual property

The store, and all text, graphics, photographs, logos, layouts, and software it contains, are owned by [Legal Entity Name], LLC or its licensors and are protected by copyright, trademark, and other laws. The Puritas name and logo are our trademarks. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the store for your own personal, non-commercial purposes. All rights not expressly granted are reserved.

11. Third-party links and services

The store links to and relies on third parties — payment providers, shipping carriers, and informational resources. We do not control third-party websites or services and are not responsible for their content, products, policies, or practices. A link is not an endorsement. Your dealings with a third party are between you and that party.

12. Suspension and termination

We may suspend or terminate your access to the store, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or if we discontinue the store. Termination does not affect an order already accepted or a payment already due. Sections that by their nature should survive — including Our intellectual property, Disclaimers, Limitation of liability, Indemnification, Dispute resolution, and Governing law — survive termination.

13. Disclaimers

Except as expressly stated in these Terms and to the fullest extent permitted by law, the store and the products are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the store will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that content is accurate, complete, or current. We do not warrant that any product will produce a particular result for you — see our Supplement Disclaimer & Safety policy.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, or for fraud.

14. Limitation of liability

To the fullest extent permitted by law, [Legal Entity Name], LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or relating to the store or the products — whether based in contract, tort, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims relating to a product or order will not exceed the greater of the amount you paid for that order, or one hundred US dollars ($100).

These limitations do not apply to liability for gross negligence, willful misconduct, death or personal injury caused by our negligence, or anything else that cannot be limited under applicable law. Some jurisdictions do not allow the limitation of incidental or consequential damages, so this section may not fully apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless [Legal Entity Name], LLC and its officers, directors, employees, and agents from any claim, demand, loss, liability, or expense — including reasonable attorneys' fees — arising from your misuse of a product, your breach of these Terms, your violation of any law or third-party right, or content you submitted. We may assume the exclusive defense of any matter subject to indemnification, at your expense, and you agree to cooperate.

16. Dispute resolution, arbitration, and class action waiver

Please read this section carefully. It affects your legal rights.

Informal resolution first

Before starting an arbitration, you agree to contact us at legal@puritasmedicine.com with a written description of the dispute and the relief you seek, and to give us 60 days to resolve it informally. This step is a precondition to filing.

Binding arbitration

If we cannot resolve the dispute informally, you and Puritas agree that any dispute, claim, or controversy arising out of or relating to these Terms, the store, or a product will be resolved by final and binding individual arbitration administered by [Arbitration Provider] under its applicable consumer rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this section.

Class action waiver

You and Puritas agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. If this waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and brought in court, and the rest of this section still applies.

Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property. Nothing here prevents you from reporting a concern to a government agency, including the FDA or a state attorney general.

Your right to opt out

You may opt out of this arbitration agreement within 30 days of your first order by emailing legal@puritasmedicine.com with the subject line "Arbitration Opt-Out," including your name, the email address on your order, and a clear statement that you are opting out. Opting out does not affect any other part of these Terms, and we will not retaliate against you for doing so.

17. Governing law, venue, and severability

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-laws rules, and by the Federal Arbitration Act as to Dispute resolution. For any dispute not subject to arbitration, you and Puritas consent to the exclusive jurisdiction and venue of the state and federal courts located in [County, State]. If any provision of these Terms is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in full force.

18. Copyright complaints

If you believe content on the store infringes your copyright, send a notice under the Digital Millennium Copyright Act to legal@puritasmedicine.com, or to [Legal Entity Name], LLC, Attention: Copyright Agent, 000 Example Street, Suite 000, City, ST 00000. Include identification of the work, identification of the material and its location, your contact details, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that your notice is accurate and that you are authorized to act, and your signature.

19. General provisions

• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, labor disputes, ingredient or supply shortages, carrier delays, government action, and network or utility failures.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• No third-party beneficiaries. Except for the indemnified parties named in Indemnification, these Terms create no rights in anyone who is not a party to them.
• No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
• Headings. Section headings are for convenience only and do not affect interpretation.
• Entire agreement. These Terms and the policies incorporated into them are the entire agreement between you and Puritas regarding the store, and supersede any prior agreement on the subject.

20. Changes to these terms

We may revise these Terms from time to time. When we do we will update the "Last updated" date at the top of this page, and if the change is material we will give notice before it takes effect. Changes do not apply retroactively to an order already placed or a dispute that arose before they took effect.

21. How to contact us

[Legal Entity Name], LLC
000 Example Street, Suite 000
City, ST 00000
Support: hello@puritasmedicine.com · 1-800-000-0000
Legal notices: legal@puritasmedicine.com